Privacy Policy
Proceptra LLC is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit proceptra.com or submit an inquiry form.
1. Information We Collect
- Personal Information: Name, email address, phone number, company name
- Inquiry Details: Information you provide about your project or service needs
- Technical Data: We do not run analytics or tracking tools on this website, so we do not collect technical data about your visit. Our hosting provider may retain standard web-server request logs under its own practices.
2. How We Use Your Information
- Respond to your service inquiries
- Schedule and confirm consultations
- Send SMS/text messages, emails, and phone communications related to your inquiry (with your express consent)
- Provide project status updates and follow-up communications
- Improve our website and services
3. SMS Communications & Data
If you opt in to SMS communications via our contact form, your phone number will be used solely to send messages described in our Terms & Conditions.
We do not sell, rent, share, or transfer your phone number or SMS consent data to third parties for their marketing purposes.
SMS opt-in data and consent records are stored securely and retained only as long as necessary to fulfill the communication purpose or as required by law.
To opt out of SMS messages at any time, reply STOP to any message from us.
4. Sharing of Information
We do not sell or rent your personal information. We may share information with:
- Service Providers: Trusted vendors assisting in website operations and service delivery (e.g., CRM platforms, SMS delivery providers), bound by confidentiality agreements
- Legal Requirements: If required by law or to protect the rights and safety of Proceptra LLC or others
5. Data Security
We implement reasonable technical and administrative safeguards to protect your personal information. No method of internet transmission is 100% secure.
6. Your Rights
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information, subject to legal obligations
- Opt out of SMS communications at any time by replying STOP
7. Cookies
This website does not set cookies and does not load analytics, advertising, or tracking scripts. See our Cookie Policy for details. If that changes, we will update these policies and obtain consent where applicable law requires it.
8. Children's Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
9. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.
10. Contact Us
Proceptra LLC
Berthoud, Colorado
Email: doug.dostal@proceptra.com
Website: proceptra.com